AM Server

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About the Role

Bacco Restaurant & Bar is Four Seasons’ signature Italian dining destination, offering an elevated yet welcoming fine-dining experience rooted in authentic cuisine, exceptional wines, and personalized service. As a AM SERVER , you will serve as the primary point of contact for guests within your assigned dining room station, taking full ownership of the guest journey from arrival to departure while setting the standard for service excellence and hospitality.

What You Will Do

• Take full ownership of an assigned station and oversee the complete guest dining experience.
• Welcome guests warmly and deliver consistent, professional, and gracious service throughout each course.
• Sell and serve food and beverages using approved service techniques, position numbers, and service spiels.
• Describe menu items, daily features, and changes; answer questions related to food, beverage, and wine offerings.
• Maintain awareness of table status, pacing, and upcoming courses to ensure seamless service flow.
• Communicate continuously with Back Servers, Food Runners, Bussers, and kitchen teams to anticipate and meet guest needs.
• Assist with food expediting to maintain proper timing and coordination with the kitchen.
• Monitor guest satisfaction after each course and resolve concerns promptly and professionally.
• Ensure accuracy of guest checks, present them in a timely manner, and process payments efficiently.
• Coordinate table maintenance, clearing, resetting, and stocking in collaboration with support staff.
• Maintain a clean, safe, and organized dining room and service stations at all times.
• Participate in pre-shift meetings and remain current on menu, beverage, and wine updates.
• https://careers.fourseasons.com/us/en/job/REQ10374508/AM-Server