Banquet server

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Opportunity to develop your talent and grow within your property and across the world!
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreenShield
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Hourly rate starting from $20.21 to $23.10

What you will be doing:

• Follow proper sequence of service and standards for function type (breakfast, lunch, dinner, cocktail) and style (plated, butler, buffet, French)
• Interact clearly, courteously, professionally and closely with guests, colleagues and management team to ensure guests receive excellent guest service
• React to additional guest requests in a positive, professional and timely manner
• Set function tables: polish cutlery, check glassware, place tableware to an accurate and consistent standard prior to guest arrival
• Organize station for food service and serve food and beverage
• Greet and seat guests upon their arrival
• Understand menu and banquet event details prior to function and answer questions about food and beverage as required
• Follow proper cleaning standards and debussing procedures
• Ensure equipment is returned to appropriate storage, laundry and kitchen locations
• Maintain tidy, clean, safe workspace and equipment