This role is about more than managing operations, it’s about owning the arrival and departure experience. As Guest Services Manager, you are the strategic and cultural leader of our front-of-house guest journey, setting the standard for service excellence from the front drive to the lobby and beyond.
With a sharp operational lens and a calm, authoritative presence, you lead Bell Services to deliver seamless, anticipatory, and unmistakably Emblems experiences. You balance pace with precision, empowering your leaders and teams while safeguarding consistency, safety, and brand standards.
Start Date: April 2026
Contract Type: Full-Time
Pay Rate: $63,000 – $68,000, dependent on experience.
Key Responsibilities
Guest Experience & Presence
Team Leadership & Development
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes […]
FR PT ES ID DE CN PL TR Discover AccorExpand Sub Navigation Back Accor At a Glance Why Join Accor Early CareersExpand Sub Navigation Back Student Opportunities Graduate Opportunities Student Challenges Tech & Digital BrandsExpand Sub Navigation Back LuxuryExpand Sub Navigation Back Banyan Tree Emblems Collection Fairmont MGallery Collection Orient Express Raffles Sofitel Lifestyle — […]
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded […]
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all […]
Not a normal 9-5’er? Escape the ordinary and say Yes I Can! We are currently seeking a Night receptionist to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset […]