Banquets Supervisor

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

At Pullman Auckland, we see the familiar differently, delivering pioneering experiences blending innovative work+ event spaces with vibrant social atmosphere for business, leisure and local guests.

Our service promise, ‘Progress Together, Anytime, Anywhere,’ empowers us to embrace others progress as our own by seeking opportunities, connect with meaning and make an impact.

A visionary change agent who actively seeks opportunities and forges meaningful connections to create a lasting impact.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are looking for a passionate Food & Beverage Supervisor wishing to join our talented Banquets team here at Pullman Auckland. Do you have a genuine passion for delivering wonderful hospitality experience to our guest? Are you passionate about all things Food & Beverage? If so, look no further!

As a F&B Supervisor, your main responsibilities include: 

• Assisting in the smooth operation of the Food & Beverage department
• Overseeing the operations of Banquets, conference and event functions
• Collaborate with the events team to coordinate logistics, including room setup, guest requirements, and event timelines.
• Monitor guest satisfaction during events and resolve any issues in a timely and professional manner.
• Ensure friendly and professional food and beverage service and experience is provided to all guests
• Lead and supervise the team on duty, ensuring the delivery of friendly and professional service to all guests.
• Train and develop staff on product knowledge and 5-star service standards, ensuring a consistently high level of service.

To be successful in your application, you must:

• Be amazing – have an outgoing personality with genuine passion for Hospitality
• Be flexible – you are required to work a variety of shifts, including late nights, public holidays and weekends
• Show initiative – you are approachable team player and you can think outside of the box.
• Two years experience in a supervisory role
• https://careers.accor.com/global/en/job/food-and-beverage-supervisor-banquets-supervisor-in-pullman-auckland-hotel-and-apartments-auckland-new-jid-92408