Waldorf Astoria is looking for an Overnight Front Office Ambassador to join the team in Chicago’s Gold Coast!
Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak Street retailers and beach, Rush Street restaurants and nightlife, and The Magnificent Mile. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.
In this role, The Ambassador will be directly responsible for the guest’s arrival and departure experience in addition to any operational needs as it relates to the specific guest’s requests, recommendations and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities and upsells products to the guests.
Want to learn more? Hotel Website, Facebook, Instagram
What will I be doing?
The Ambassador position will be directly responsible for the guest’s arrival and departure experience in addition to any operational needs as it relates to the specific guest’s requests, recommendations and touches. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes services, amenities and upsells products to the guests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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