This is your chance to be part of Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As a Director, Communications Planning, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Global Marketing team reporting to the Senior Director, Content Marketing, you will play a pivotal role in fueling Hilton’s growth by maximizing marketing’s contribution to enterprise performance. As caretakers of Hilton’s iconic brand, our team ensures every customer touchpoint reflects our promise of exceptional hospitality. Our work spans the full customer journey—from awareness to conversion to loyalty—and is anchored in creating meaningful, lasting connections with travelers around the world. Through bold campaigns, breakthrough digital strategies, and innovative technologies, we inspire customers, drive them to Hilton’s digital storefronts, and convert them into engaged Hilton Honors members.
What you’ll do during a typical day:
How you’ll collaborate with others:
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JOB DESCRIPTION With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & […]
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