Aura Host

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Aura Host

Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.

 

Discover some of the benefits we offer:

 

  • My MeliáRewards:  Participate in our exclusive loyalty program, enjoying unique benefits and advantages. 

 

  • My MeliáBenefits:  Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

 

What will I have to do?

  • Comply with brand attributes and standards.
  • Ensuring a positive customer experience by personalizing their stay, anticipating their needs, and exceeding their expectations.
  • Efficiently use the different customer experience management tools, as well as understand the results of the Voice of the Customer, complying with the established improvement plans.
  • Manage the digital experience of customers during their stay, according to the global strategy.
  • Manage customer incidents, following established protocols.
  • Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.

What are we looking for?

  • Training in Tourism, Social Sciences, Public Relations, or similar.
  • Advanced English. A third language is a plus.
  • Knowledge of customer experience

https://careers.melia.com/job/Sitges-Aura-Host-ME-Sitges-Terramar/1370943233/

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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