Chef de Rang – L˜ARIA

Mandarin Oriental, Lago di Como’s Chef de Rang is in charge of assisting guests in a proper and professional manner, ensuring that quality and service standards are met and surpassed at all times.

Duties and responsibilities:

• Proactively welcome and greet all guests and visitors to the F&B outlet

• Professionally seat guests offering them menus and drinks

• Provide explanations of the menu and recommend wine as appropriate

• Address special guests’ preferences as recorded in guests’ history profiles

• Handle guests’ complaints in a highly professional manner

• Ensure that all equipment, crockery, cutlery and glassware are cleaned regularly and to a high standard

• Anticipate guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards

• Maintain high team focus by showing co-operation and support to all the colleagues

• Attend daily meetings

• Perform any other reasonable duty as required by management

• Adhere to Safe & Sound procedures regarding Health & Safety and HACCP standards

Requirements:

Mandatory:

• Minimum 5-years experience within a luxury resort/hotel’s outlet

• Proficiency in English, Italian and an additional language

• Able to multitask and manage time

• Excellent guest service attitude
• https://careers.mandarinoriental.com/jobs/chef-de-rang-l-aria-lake-como-como-italy-fd3b2c02-21db-49e7-b3fc-831a53abe098