Restaurant Host/Hostess

As a Restaurant Host/Hostess at Grand Hotel Timeo, you will be the elegant first impression for our esteemed guests, setting the sophisticated tone for an unforgettable dining experience. You will be a crucial part of our vibrant team, utilizing your refined demeanor and exceptional organizational skills to manage seating, gracefully welcome guests, and ensure a seamless flow of service within our exclusive restaurant setting. If you possess a polished presence, a personable approach, and a true dedication to delivering outstanding hospitality, this is your distinguished opportunity.

Primary Responsibilities Include:

• Warmly greeting and elegantly seating guests at the restaurant, efficiently managing any waiting list.
• Handling all incoming calls for reservations and inquiries with utmost professionalism and precision.
• Coordinating effortlessly with the dining and service staff to ensure timely seating and attentive service.
• Maintaining a pristine and organized host stand and the inviting entrance area of the restaurant.
• Assisting guests with any special requests or needs, ensuring a comfortable and luxurious visit.
• Providing insightful information about the restaurant’s exquisite menu, signature dishes, and unique concept.
• Collaborating harmoniously with the entire restaurant team to ensure a smooth, refined, and memorable guest experience.
• Anticipating guest desires and proactively addressing them to elevate their visit to an art form.

Requirements

What You Bring:

• Previous experience as a Host/Hostess or in a similar customer service role, preferably in a high-end restaurant setting.
• A genuine passion for hospitality and providing excellent guest service.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Fluent in Italian and English (both written and spoken). Additional language skills are a plus.
• https://career.belmond.com/job.html?shortcode=F5C9EF0877