Reservations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Reservations Manager

Company Description

 

The Savoy is one of the world’s most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, and have played host to royalty, world leaders, and legends of the stage and screen. Today, we pride ourselves on creating special memories for our guests by delivering the very best in five-star luxury hospitality.

Our award-winning, colleague-centric culture truly differentiates us in the luxury hospitality marketplace. We offer competitive salaries and benefits, along with outstanding career development opportunities globally within Fairmont.

  • Top Ten (Big Organisations) – Sunday Times Best Places to Work 2025
  • HR in Hospitality Awards 2025:
    • 🏆 Excellence in Employee Experience
    • 🏆 HR Team of the Year
    • 🏆 HR Leader of the Year – awarded to our Director of People & Culture, Sally Webster
  • Institute of Hospitality Awards 2025
    • 🏆 Talent Development Team of the Year

 

Job Description

 

Job Title: Reservations Manager

Department: Reservations

Inspired & Supported by: Director of Reservations

Your Purpose will be:

Working closely with the Director of Reservations, you will be responsible for achieving maximum revenue through ensuring the effective selling of rooms and suites, whilst communicating with all teams and ensuring a high attention to detail.

You will be accountable for:

  • Overseeing the day-to-day operations of the reservations team
  • Maximising revenue through ensuring the effective selling of guest rooms
  • Driving a high-performance culture, setting clear expectations, empowering your team and holding them accountable
  • Ensuring all enquiries are actioned in a timely and efficient manner while meeting all service standards
  • To drive innovation and continuous improvement of the department to ensure a seamless experience for all guest interactions
  • Taking a lead role in the training and development of the reservations team, ensuring standards are in line with LQA, Forbes and the Savoy Standardshttps://careers.accor.com/global/en/job/reservations-manager-the-savoy-hotel-in-the-savoy-london-united-kingdom-jid-100049

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Assistant Duty Manager

Job for: Locals

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will support smooth cross-departmental coordination, resolve guest issues promptly, and ensure service excellence across all touchpoints. As an Assistant Duty Manager, you’re not just overseeing daily hotel operations […]

India

Assistant Front Office Manager

Job for: Locals

Here’s what you’ll do during a typical day: Communicate effectively both orally and in writing to provide clear direction to staff. Observe performance and encourage improvement. Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office staff. Monitor lobby traffic and make staffing adjustments as required. Review VIP reservations and ensure proper […]

United States

Reception Team Member

Job for: Locals

“Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, […]

United Kingdom

Agent de Réservation

Job for: Locals

Description de l’entreprise   Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, […]

Morocco

Multi-Property VIP & Luxury Reservations Specialist

Job for: Locals

Company Description   Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.   Job Description   We’re looking for a culturally fluent, experience-driven Luxury […]

Canada