Banquet Manager

Your team and working environment:

Austin’s largest luxury property, Fairmont Austin, offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.  This is your oportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?

We are far more than a worldwide leader.  We welcome you as you are and you can find a job and brand that matches your personality.  We support you to grown and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.  Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the staus quo!  #BELIMITLESS

Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Banquet Manager, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.

Responsibilities

Reporting to the Director of Banquets, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
• Address guest concerns and react quickly and professionally
• Train Supervisors in the absence of a trainer
• Provide coaching and support, including conducting performance evaluations
• Support the recruitment of Banquet team members
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
• Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
• Manage the departmental budget
• Scheduling and payroll support for the Banquet department
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift mealhttps://careers.accor.com/global/en/job/banquet-manager-in-fairmont-austin-austin-united-states-jid-102210