Restaurant General Manager

We are looking for a Restaurant General Manager to be part of our team for The Hoxton, Southwark in our Seabird restaurant.

The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie!

We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe!

Albie is our all-day neighbourhood restaurant, serving up familiar classics with a twist, inspired by the diverse international food scene of the surrounding neighbourhood. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.

Seabird:

Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences.

What you’ll do…

• Reporting to our Director of Food & Beverage, you’ll be a visible, hands-on leader who spends the majority of your time on the restaurant floor, leading from the front, developing your team and delivering exceptional guest experiences while driving the commercial success of the business.
• Own the day-to-day operation of Seabird, balancing operational excellence with commercial performance and ensuring every service runs smoothly while continuously looking for ways to improve.
• Lead, inspire and develop a large front of house team, creating a culture where people feel supported, challenged and empowered to deliver their very best every day.
• Drive performance through your people by coaching in the moment, giving regular feedback, recognising great performance and holding high standards that create consistently brilliant guest experiences.
• Take ownership of the commercial performance of the restaurant, with a strong understanding of P&L, labour, payroll and productivity. You’ll use your commercial acumen to make informed decisions that deliver exceptional hospitality alongside strong business results.
• Be obsessed with the guest journey, constantly looking for opportunities to elevate the experience, build loyalty and create memorable moments that keep guests coming back.
• Work collaboratively with the kitchen and wider hotel teams to deliver one seamless guest experience, building strong relationships across the business.
• Create an environment where your team genuinely enjoys coming to work, developing future leaders while maintaining high engagement, accountability and operational standards.
• Continuously look for smarter, more efficient ways of working without ever compromising on quality, service or the integrity of the Seabird brand.

What we’re looking for…

https://careers.accor.com/global/en/job/restaurant-general-manager-seabird-in-the-hoxton-southwark-london-united-kingdom-jid-104521