FO Agent

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Do you have a passion for hospitality and creating memorable first impressions? We are looking for friendly, professional and service-oriented Front Desk Agents to welcome our guests and deliver exceptional experiences from check-in to check-out.

Key Responsibilities:

• Welcome guests warmly and complete check-in and check-out procedures efficiently.
• Handle guest enquiries, requests and complaints professionally.
• Process reservations, payments and billing accurately.
• Maintain guest records and ensure data accuracy.
• Promote hotel facilities and services to enhance the guest experience.
• Work closely with other departments to ensure seamless guest stays.
• Deliver exceptional service in line with Radisson standards.

• Previous Front Office or guest service experience in hospitality is preferred.
• Excellent communication and interpersonal skills.
• A positive attitude and passion for customer service.
• Knowledge of hotel PMS systems is an advantage.
• Ability to work flexible shifts, including weekends and holidays.
• Fluent in English; additional languages are an advantage.

https://radissoncareers.com/job/front-desk-agent-reception-in-fujairah-uae-jid-34301