Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
We are looking for Front Office Agent – Tenuta di Artimino Melia Collection
Seasonal Job – March to October
Staff House Available
Job Summary: To manage properly all the activities related to Front Office Department
What will I be doing?
- Check-in and check-out hotel guests in a timely and professional manner.
- Process all payments according to established procedures.
- Welcome guests in a friendly, prompt, and professional manner
- Register guests, issue room keys and provide information on hotel services and room location
- Up-sell rooms when possible, to maximize hotel revenue
- Accurately process all cash and credit card transactions in accordance with established procedures
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints.
- Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Perform other duties as assigned.
- Collaborate on Guest Experience tasks.
What are we looking for?
- Candidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays.
- Must be fluent in English; other languages are preferred.
- 1-year experience in a fast environment in the same or similar position in a hotel/resort.
- Passionate for Hospitality and with a strong attitude to interpersonal relationships.
- Knowledge of Opera Cloud would be a plus.
Join us! Your benefits:
- Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
- Many development and advancement opportunities as part of our global Melia Hotels International family.
- Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
- A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as “We’re Social!” is one of our values.
- Restaurant Tickets – Meal Vouchers.
https://careers.melia.com/job/Carmignano-Front-Office-Agent-Tenuta-di-Artimino-Member-of-Meli%C3%A0-Collection/1267432001/
