The Cluster Groups & Events Coordinator supports the Groups & Events team in the coordination and administration of group bookings, meetings, conferences, social events, and other functions across the cluster hotels.
The role is responsible for ensuring that all event information is accurately recorded, communicated, and followed through, supporting the team throughout the event journey from confirmed booking to post-event follow-up.
The Coordinator works closely with the Groups & Events Manager, Executive(s), and operational departments to ensure that all client requirements are clearly communicated and that events are delivered efficiently and in line with brand standards.
Event Coordination & Administration
Support the Groups & Events team with the coordination of confirmed group bookings and events across the cluster hotels
Assist with the preparation and updating of event documentation, contracts, function sheets, BEOs, rooming lists, and billing instructions
Ensure all event details, amendments, and special requirements are accurately recorded and communicated
Follow up with relevant departments to ensure all operational requirements are addressed prior to the event
Assist with the coordination of meetings, conferences, corporate events, weddings, social events, and group bookings
Support the preparation of pre-event information and ensure all relevant documentation is available to the operational teams
Assist with post-event administration, including feedback collection and follow-up actions
Client & Internal Communication
Maintain professional and timely communication with clients and internal stakeholders
Respond to routine client requests and enquiries, escalating commercial or complex matters to the Groups & Events Manager or Executive
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
The Cluster Groups & Events Manager is responsible for leading and driving the Groups & Events business across the cluster hotels, ensuring the achievement of revenue targets, client satisfaction, and operational excellence. This role manages the complete sales and planning cycle for corporate groups, conferences, social events, weddings, and other functions, while proactively developing […]
Here’s what you’ll do during a typical day: Grow catering and events market segments: Solicit new client relationships, develop proposals, and negotiate contracts to close new business Cultivate client relationships: Maintain strong connections with existing corporate and social accounts to secure repeat business Create exceptional experiences: Design creative menus and catered events that maximize revenue and elevate the […]
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