F&B Captain

Mandarin Oriental Punta Negra, Mallorca is looking for F&B Captain to be part of the opening of Matsuhisa Mallorca, our signature dining destination in partnership with the world-renowned Chef Nobu Matsuhisa.

Matsuhisa Mallorca will bring the famous Japanese Peruvian cuisine of Nobu Matsuhisa to this idyllic setting, combining artistry, flavor, and atmosphere.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness – each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at Restaurante Matsuhisa, by Nobu Matsuhisa, located within Mandarin Oriental Punta Negra, Mallorca, the F&B Captain is responsible for coordinating a service section, supporting the team during operations, and ensuring service quality and guest satisfaction in line with brand standards.

As F&B Captain, you will be responsible for the following duties:

• Will be responsible for holding a section in the restaurant.

• Will assist the supervisors in ensuring daily checklists are completed.

• Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests.

• Ensure that mise en place is completed shift to shift and during service to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.

• Be able to operate the required steps on the POS – point of sales system to process food and beverage orders.

• Be able to deliver service by understanding the guest requirements.

• Carry out all tasks in a friendly, courteous and efficient manner.

• Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.

• Be able to process MOHG Gift cards and other non-cash methods of payment.
• https://careers.mandarinoriental.com/jobs/f-b-captain-matsuhisa-by-nobu-mallorca-balearic-islands-spain