Complex Director Revenue Management

Key Responsibilities:

• Drive revenue and profitability by meeting/exceeding targets for RevPAR, RGI, GOP, sell-out efficiency, and optimal business mix.
• Lead analytical efforts as applied to room sales, including strategical optimization for the segment mix of group patterns, rates, and transient rooms.
• Serve as a figurehead for Owner communications, maintaining a pulse on key concerns, driving results to achieve given metrics, whilst being an articulate and professional business partner.
• Develop and implement market-responsive pricing strategies, leveraging data and brand tools to influence occupancy and revenue.
• Total asset management mentality to drive holistic results across all channels available at the hotel, including but not limited to rooms, outlets, upsell, and ancillary opportunities.
• Support yield efforts via analysis and reporting that ensure that all segments and distribution channels are “mined” for revenue opportunities based on budget, forecast, pace, and market demand
• Improve the potential and ensure proactive and accurate management of all systems; N2P, Concerto, Opera, OTA extranets, Delphi, etc. Partner with the sales team, providing analysis, training, and data collection for Sales as needed.
• Provide analytical research documents and reports in support of the annual Rate and Budget processes.
• Identify and communicate demand periods (high and low) for which a strategic plan is needed; build the strategic plan in conjunction with the Sales Management team.
• Ensure that the necessary reports are maintained and systematically analyzed, including market intelligence reports including but not limited to; Demand 360, STR, Lighthouse, Tableau, etc.
• Produce and analyze all reports for weekly strategy/yield meetings. In each hotel meeting, provide insight and recommendations in terms of pricing, availability, market demand, and promotional opportunities.
• Ensure that a daily 120-day forecast by segment is updated and reviewed weekly.
• Build working relationships with 3rd party vendors, including on-site food and beverage revenue generators.
• Analyze citywide and special events, implementing Revenue management strategies.
• Optimize and monitor marketing channels, including national and local account productions.
• Champion the use of upselling platforms.
• Lead weekly revenue strategy meetings, fostering alignment and actionable plans across functions.
• Partner with digital marketing teams on SEO/SEM strategy and web content optimization.
• Uphold and promote InterContinental Buckhead Atlanta’s commitment to sustainability and service excellence.
• Embody the IHG values daily—Show We Care, Aim Higher, Do the Right Thing, Celebrate Difference, and Work Better Together.

What We’re Looking For:

• Bachelor’s degree in hospitality, Business, or related field; MBA preferred
• 4–6 years of experience in revenue management or hotel sales/reservations
• https://careers.ihg.com/en/job-details/?jobref=Complex+Director+Revenue+Management+-+Six+Senses+and+InterContinental+Grenada%7cUS%7c168546#176629