Director of Banquets

About the Director of Banquets position

As our new Director of Banquets, you will oversee the day-to-day operations of our banquet division. You will develop and implement strategies to improve the department’s profitability while ensuring guest satisfaction in accordance to the hotel standards.  Always following government regulations concerning health, safety or other requirements. You will work closely with the food and beverage/culinary team and employees to successfully execute all banquet operations.

A little taste of your day-to-day

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• Assists in planning for future staffing needs ​
• Assists in recruiting in line with company guidelines ​
• Prepares detailed induction program for new staff​
• Assists superior in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation​
• Ensures training needs analysis of Banqueting staff is carried out and training programs are designed and implemented to meet needs​
• Provides input for probation and formal performance appraisal discussions in line with company guidelines​
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance​
• Regularly communicates with staff and maintains good relations

Financial​

• Works with F&B Director in the preparation and management of the Catering Sales/Operations budget. ​
• Assists in coordinating the preparation of the banquet sales annual budget​
• Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget​
• Assists in the preparation of the hotel strategic plan, goals program

Guest experience​

• Assists in the co-ordination and monitoring of all meetings and conference business​
• Assists in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning ​​
• Co-ordinate the allocation of space for the conference and associated events​
• Conduct room familiarizations and site inspections​
• Monitor competitor activities
• https://careers.ihg.com/en/job-details/?jobref=Director+of+Banquets+-+Hotel+Indigo+Los+Angeles%7cUS%7c169573#177926