Guest Service Associate – F&B

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Associate – F&B

Job Description

 

  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of Mercure Lucknow Gomti Nagar should be brought to the attention of the Management.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Lucknow Gomti Nagar to ensure maximum cooperation, productivity, morale and guest service.
  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Responsible for set up of all operating equipment and ensure to inspect linen, and condiments before the service.
  • Ensure to be familiar with all dishes on the menu.
  • https://careers.accor.com/global/en/job/guest-service-associate-f-and-b-in-mercure-lucknow-gomti-nagar-lucknow-india-jid-93476

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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