Food & Beverage Supervisor

Food & Beverage Supervisor 

W London 

At W Hotels, we do things differently. We are bold, curious and unapologetically ourselves. Our people bring energy, creativity and personality to everything they do. We celebrate individuality and encourage fresh thinking. Here, your ideas have a voice. Your ambition has room to grow. And no two days look the same. We challenge convention and push hospitality forward.

As part of the Marriott International family, W Hotels offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Position Summary 

The Food & Beverage Supervisor leads daily Food & Beverage operations across room service, restaurant and bar outlets, ensuring the consistent delivery of luxury lifestyle service. This role supports team development, resolves guest concerns, and maintains operational excellence and compliance standards.

What you’ll do 

• Lead pre-shift briefings covering daily specials, VIP arrivals and operational goals.
• Supervise restaurant, bar and room service operations during shifts.
• Resolve guest concerns and implement effective service recovery solutions.
• Train and onboard new team members on brand standards and compliance requirements.
• Perform opening and closing procedures, including cash reconciliation and facility checks.
• Monitor stock rotation, requisitions and breakage control processes.
• Support achievement of service quality, audit and operational targets.
• Coach team members to enhance performance and guest satisfaction.

What you’ll bring 

• Level 2 or Level 3 Food Safety certification.
• Personal License holder or willingness to obtain one.
• Minimum 2 years of supervisory or senior waiter/bartender experience in a luxury hotel or high-end venue.
• Strong floor leadership and team coaching capabilities.
• Experience with Micros POS systems and operational controls.
• https://careers.marriott.com/food-beverage-supervisor-w-london/job/P1-7649439-0