Company Description •Be a part of global community in hospitality industry. •Learning and growth opportunities. •Wide range of employee related benefits. •Get a opportunity to be a part of Heartist culture. Job Description Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. […]
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction […]
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]
