POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]
As a Spa Therapist at Away Spa, you will deliver professional and personalized treatments that enhance guests’ well-being and relaxation. You will provide massages, body treatments, and wellness services while ensuring exceptional guest experiences in line with W Hotels’ luxury standards. Strong communication skills, attention to detail, and a passion for wellness are essential. […]