To support the sales process and administrative function of the Proactive and Sales Centre Team. DUTIES AND RESPONSIBILITIES To handle all incoming calls in the office within 3 rings and to assist incoming sales enquiries through the sales process including guestrooms, group and catering bookings with proper follow-up on all quotations within 24 hours. Complete […]
CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. […]
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior […]
Join Our Ladies & Gentlemen – Night Manager Join us at The Ritz-Carlton, Melbourne, where we craft unforgettable experiences and champion a culture of excellence. We are seeking a dedicated Night Manager to lead overnight operations, ensuring the highest standards of service and safety are consistently delivered. As the Night Manager, you will: Manage and oversee all aspects […]
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel’s operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott’s culture and business and find your […]
