JOB SUMMARY Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. […]
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]
POSITION SUMMARY 【Purpose of Role】 1. Responsible for supervising daily Public Area operations and work, and providing training, coaching and counselling to all Public Area Agents. 2. Coordinate and work closely with appointed contractors (i.e. pest control) to ensure their performance met to hotel’s required standard. 【Cast Key Responsibilities】 1.Supervise the work of Public Area Agents to […]
