This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
We are seeking a highly organized and customer-focused Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates. Process individual and group reservations accurately and efficiently using hotel reservation systems Build and maintain strong relationships […]
Job Description Support and oversee daily Front Office operations, including Reception, Concierge, Guest Relations, and Bell Services. Lead, coach, and motivate the Front Office team to consistently deliver high service standards. Handle complex guest feedback and complaints professionally, ensuring timely and effective resolution. Ensure full compliance with brand standards, SOPs, and service quality expectations. […]
Recognized as the #1 Best Canadian Hotel in Travel + Leisure’s 2024 World’s Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city’s sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the […]
Job Description Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate […]
Company Description “Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your […]
