Agent, Concierge

Description:

• Responsible for greeting and assisting all resort guests which includes
• but is not limites to luggage assistance
• delivery assistance
• responses to guest inquiries
• and assisting the Front Desk when needed. Implement and maintain a service and philosopy which serves as a guide to respective staff and ensure a positive experience for our guests.

  Responsibilities:
  -Be courteous while meeting and greeting all guests arriving and departing the resort. Be responsible when handling guest luggage.
  -Develop loyal relationships with repeat and new guests.
  Be familiar with all hotel services/facilities and local attractions/activities to respond to guest inquiries accurately.
  -Accommodate guest requests for changes courteously and professionally.
  -Maintain cleanliness of vehicles at all times.
  -Additional duties as assigned by GM

• DO
• FOM.

Qualifications:

• Valid Driver’s License with clean record
  -Ability to lift more than 50 lbs
  -Good interpersonal skills and the ability to work in a diverse team environment
  -Must be able to work flexible shifts and schedules
• including weekends and holidays
  -Ability to converse with guests and employees in fluid English
  -Successful applicant will pass pre-employment background check

Education:

Vocational

Years of experience:

1

Number of positions:

1

https://career.onyx-hospitality.com/careers/job-detail.aspx?id=3583