AM Host

To be of service to the guest.  To interact and meet the needs of guests both on the phone and in person in a professional, positive and gracious manner as a representative of SMI.  Oversee the ebb and flow of the dining room floor and the lobby

What you will be doing: Other duties may be assigned.

• Anticipate guest expectation
• Answer the phone using proper standards and etiquette.
• Take, record, and confirm with accuracy restaurant reservations in accordance with the reservation guidelines
• Use clear and concise communication with the assistants, servers, lead servers, and the Director of Restaurant Operations regarding the needs of the guests
• Escort guests to the appropriate table in the dining room
• Take and carry guests’ coats and drinks
• Interact with arriving / departing guests by maintaining a presence at the host stand
• Be familiar with all aspects, events and services of Sonoma Mission Inn and Spa
• Assist in cleaning, clearing and setting tables
• Serve from the cheese cart and maintain extensive knowledge of cheeses
• Maintain knowledge of menu
• Keep menus accurate and clean
• Maintain cleanliness of the restaurant and lobby
• This position will be primarily working mornings

Hourly rate – $20.50

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful completion of bar tending position training position

• Must have excellent communication skills and be very organized.
• Must have legible penmanship.
• https://careers.accor.com/global/en/job/part-time-am-host-in-fairmont-sonoma-mission-inn-and-spa-sonoma-united–jid-61003