AM Server

DoubleTree by Hilton Fort Shelby Detroit Downtown is looking for passionate, service-driven team members who love creating warm, memorable guest experiences. Located in the heart of downtown Detroit, our hotel blends hospitality excellence with a welcoming, team-first culture.

Whether you’re just starting your hospitality career or bringing years of experience, we offer opportunities to grow with a trusted global brand while working in a supportive, fast-paced environment.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

https://jobs.hilton.com/apac/en/job/HOT0CA5Y/AM-Server-DoubleTree-by-Hilton-Fort-Shelby-Detroit-Downtown