Assistant Director of Banquets

Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As the Assistant Director of Banquets, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.

What you will be doing:  
Reporting to the Director, Banquets or to such other person appointed or designated by the Company from time to time. Responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
• Address guest concerns and react quickly and professionally
• Train Supervisors in the absence of a trainer
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Work closely with the Culinary and Stewarding team to ensure all banquet meeting requirements are in place
• Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
• Manage the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned
• Salary Range: $97,500 to $117,000 USD Gross Annually

Your skills and experience include:

• Previous leadership experience in food & beverage required
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• https://careers.accor.com/global/en/job/assistant-director-of-banquets-in-fairmont-san-francisco-san-francisco-united-states-jid-54945