Assistant Director of Food and Beverage

Waldorf Astoria is looking for an Assistant Director of Food and Beverage to join the leadership team in Chicago’s Gold Coast! This is an exciting time to join the team as the hotel recently completed a full renovation to include the re-concepting of the food and beverage outlets.

This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 318 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, 2 bars, and in-room dining.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As an Assistant Director of Food and Beverage, you would be responsible for assisting in the direction and organization of activities and services of all hotel food and beverage outlets (restaurants, lounges, room service, coffee shops, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Develop and implement menus and food and beverage marketing strategies in partnership with the Director and the culinary team
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• https://jobs.hilton.com/apac/en/job/HOT0BW0M/Assistant-Director-of-Food-and-Beverage-Waldorf-Astoria-Chicago