● Handle requests according to the relevant standards within a maximum of 5 (business) hours of its receipt.
● Apply the Kempinski MICE SOP’s from Group Enquiry to Contracting.
● Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.
● Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
● Realize up sell possibilities to meet and surpass Group & Event budget goals.
● Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
● Create activities to ensure ongoing maintenance of bookings.
● Generate proper proposals and contracts.
● Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
● Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups & Events Coordinator).
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! we’re looking for first class people just like you! Our people are at the core of our success. Your role guarantees variety and […]
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