Assistant Food and Beverage Manager

An Assistant Food and Beverage Manager is responsible for assisting in the daily management of activities and services of all hotel food and beverage outlets (restaurants, lounges, coffee shops, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standard:

• Assist in the management of all Food and Beverage outlet operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

Pay Rate

The hourly rate range is $25.00 to $27.00 and is based on applicable and specialized experience and location

Benefits & Perks

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:https://jobs.hilton.com/apac/en/job/HOT0BO3Z/Assistant-Food-and-Beverage-Manager-Hilton-Chicago