Assistant Manager Front Office

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Manager Front Office

About Us 

IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

 

Five visionary brands – InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels – make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.

 

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guestsunforgettable and unparalleled experiences.

 

About the hotel

The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation’s Capital. Since 1818, the Willard InterContinental Hotel has played host to the world’s social and political elite. Often referred to as the ‘Residence of Presidents’, The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation’s capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world’s business, cultural, social and political sectors.

 

About the Assistant Front Office Manager position

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Assistant Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.

 

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

  • Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
  • Engaging with guests to build personal relationships and remedy any complaints
  • Conducting regular front office inspections to ensure we’re making the right first impression 
  • Helping to find new ways to drive revenue from walk-ins and up-selling at the front desk
  • Training team members on procedures and taking the lead during an emergency or crisis

 

What we need from you

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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