Banquet Server

The Hilton Des Moines is currently seeking On-Call Banquet Servers.   On-Call staff will be expected to pick up at least 4 shifts per month to support the department.  $15.00/hr

What will I be doing?

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Set banquet tables to meet function specifications.
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments.
• Ensure menu knowledge.
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
• Ensure guest satisfaction throughout the meal service.
• Respond to guest requests in a friendly, timely, and efficient manner.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

QUALIFICATIONS

Previous serving experience is required.

Successful candidates will need to be available to work at the start of the scheduled shift.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• https://jobs.hilton.com/apac/en/job/HOT0C5J7/Banquet-Server-On-Call-Hilton-Des-Moines-Downtown