Banquet Server

Join the Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.

Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince’s Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Passionate about everything Food & Beverage and putting a smile on our guests’ faces? As Banquet Server, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

What you will be doing:

• Consistently offer professional, friendly and engaging service to all guests in a variety of settings, including plated and buffet banquets for breakfasts/lunch/dinner, working lunches, coffee breaks, cocktail receptions, formal evening events/galas/weddings, and off-site catering events
• Serve all food and beverage items for assigned banquet functions
• Explain banquet menus to guests, assisting those with special dietary needs or preferences as well as providing suitable assistance when recommending beverages
• Have full knowledge of all beverage lists and all menu items being served
• Clear and reset function space, as well as ensuring service areas are clean and tidy
• Assist with function room setup and tear down as specified by meeting organizers
• Follow all policies, procedures and service standards, including health & safety and food handling procedures
• Ability to work a variety of shifts, including weekends and holidays.

Your experience and skills include:

• Previous customer service experience is required, with previous food & beverage and/or banqueting/catering experience preferred
• Must hold valid Alberta ProServe certification
• Must be physically fit with the ability to lift heavy items (trays, chaffing dishes, etc.)
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times