POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Step into a world of European-inspired flavors within a contemporary setting at Frenchy Bar et Brasserie, our new restaurant and lobby bar. A sophisticated atmosphere where modernity and European-inspired charm harmonize seamlessly. Discover a chic fusion of contemporary design blending effortlessly with timeless flavors. Nestled in the heart of Hilton Toronto, our venue effortlessly transitions […]
Join Us! The Vienna Marriott Hotel is the liveliest living room in Vienna – full of energy, events, music, and unique experiences. With newly renovated rooms and suites, a modern banquet area, and a diverse culinary offering, we provide our guests with an exceptional hotel experience. Do you enjoy making our guests happy and creating […]
Position Summary The Assistant Manager – Hostess at Market Kitchen is the first point of contact for guests, responsible for creating a welcoming and memorable experience while managing reservations and seating flow. This role combines exceptional guest relations with leadership responsibilities, ensuring smooth front-of-house operations and supporting revenue generation through strategic seating and upselling initiatives. […]
