Bellperson

Hilton Austin is looking for a Full-Time Bellperson to join their Front Office team! 

At the center of Downtown, our hotel is attached to Austin Convention Center via covered walkway. Reach East Sixth Street nightlife two blocks away, and explore the picturesque Rainey Street Historic District, less than a mile from the door. Perks include our fitness center, free WiFi, and rooftop pool overlooking the city!

Join the #1 Best Big Company to Work For and enjoy excellent benefits – medical insurance, matching 401k, PTO, tuition reimbursement, and Hilton travel benefits!

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• https://jobs.hilton.com/apac/en/job/HOT0C83W/Bellperson-Hilton-Austin