Boathouse Supervisor

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

We invite you to bring your warm, engaging customer service to help foster the health and wellbeing of our guests as a key member of our Resort Activities department. The thoughtful attention you provide to our guests will make them feel welcome and valued.

Rate of Pay: $21.81/hour

Job Duties Include:

• Act as a mentor who can train and lead the Boathouse team with effective communication
• Take lead on canoe rescue operations
• Provide training resources for employees in POS, product knowledge, guest service, and sales
• Assist in building a sales and service culture to maximize profitability and guest experience
• Perform all administrative functions including proper record keeping of all rental forms, SOPs, point-of-sale system management, and operational health and safety
• Handle customer comments/concerns/questions

• Minimum 2 years of post-secondary study
• 1 year rental experience
• Minimum 16 hour First Aid course required
• Boaters licence required
• Retail experience considered an asset
• Previous leadership role experience
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook)

Physical aspects of the position include but are not limited to the following:

• Occasional kneeling, pushing, pulling, lifting
• https://careers.accor.com/global/en/job/boathouse-supervisor-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-43441