Captain

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Captain

 

  • Supervising and coordinating the activities of the F&B service staff, ensuring that service standards are met and maintained.
  • Welcoming and seating guests, taking their orders, and providing recommendations on menu items.
  • Overseeing the service flow, ensuring timely and efficient delivery of food and beverages to guests.
  • Handling guest inquiries, complaints, and special requests in a professional and efficient manner.
  • Monitoring and ensuring the cleanliness and organization of the dining area, bar, and service stations.
  • Assisting in training and motivating staff to provide exceptional service and uphold the restaurant’s standards.
  • Collaborating with the kitchen staff to ensure smooth communication and coordination between front-of-house and back-of-house operations.
  • Handling cash and credit card transactions, as well as managing guest checks and billing processes.
  • Conducting pre-shift meetings to communicate information about menu specials, reservations, and special events.
  • Monitoring inventory levels of food, beverages, and supplies, and communicating any replenishment needs to management.
  • Assisting with scheduling and staffing decisions to ensure adequate coverage during peak business hours.
  • Participating in menu planning and development, providing feedback on current offerings and potential new items.
  • Collaborating with the restaurant management team to implement promotions, special events, and marketing initiatives.
  • Developing and maintaining relationships with regular guests, providing personalized service and anticipating their needs.
  • Assisting with the training and development of new and existing staff members, focusing on enhancing service skills and product knowledge.
  • Conducting performance evaluations and providing feedback to staff members to support their professional growth and development.
  • Ensuring compliance with health and safety regulations, sanitation standards, and company policies and procedures.
  • Handling any other duties as assigned by the restaurant manager or other members of the management team.https://careers.accor.com/global/en/job/food-and-beverage-captain-in-novotel-world-trade-centre-dubai-dubai-united-arab-jid-53768

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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