Catering & Conference Services Manager

We are seeking a dynamic and experienced Catering & Conference Services Manager to join our team in Cairo, Egypt. As a key player in our organization, you will be responsible for overseeing and coordinating all aspects of catering and conference services in our bustling hospitality environment. This role offers an exciting opportunity to showcase your expertise in one of the most vibrant hospitality markets in the Middle East.

• Manage and coordinate all catering and conference services, ensuring exceptional customer satisfaction and operational efficiency
• Develop and maintain strong relationships with clients, understanding their needs and exceeding their expectations
• Collaborate with multiple departments to ensure seamless execution of events and conferences
• Optimize function space utilization to maximize guest experience and financial performance
• Create and distribute detailed event orders, floor plans, and agendas to all relevant stakeholders
• Conduct pre-event meetings with clients and internal teams to confirm all details
• Oversee on-site event management, ensuring high-quality service delivery
• Handle billing procedures, including deposits and credit applications
• Conduct site inspections and manage inquiries for social events and weddings
• Actively participate in local community events and associations to promote the organization
• Stay updated on industry trends and implement innovative ideas to enhance service offerings
• Train and mentor team members to maintain high service standards

• Bachelor’s degree in Hospitality Management or related field
• Proven experience in Catering & Conference Services within a luxury hotel or resort setting
• Strong leadership and interpersonal skills with the ability to manage diverse teams
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office applications and event management software
• https://careers.accor.com/global/en/job/catering-and-conference-services-manager-in-fairmont-nile-city-cairo-egypt-jid-51469