Discover Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.
At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.
Inspiration, Recognition & Reward
As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred-rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.
Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a leader within a culture that celebrates excellence, individuality and ambition.
Bonjour! At Sofitel, every VIP guest journey is a rare opportunity to craft an unforgettable story; one defined by elegance, discretion and deeply personalised care. Step into the role of Club Millésime Manager, where you will lead our Club Millésime operation and be a key ambassador of our “Passion for Excellence”. In this role, you will create personalised luxury experiences with warmth, flair and professionalism, bringing the art of French hospitality to life for every guest. From the first welcome to the final farewell, you will ensure every moment is seamless, refined and memorably elegant.
Leading with confidence and by example, you will oversee the daily operation of Club Millésime, ensuring impeccable service, presentation and attention to detail across every touchpoint. You will anticipate guest needs, introduce innovative service touches and build meaningful relationships with VIP and Accor Plus Platinum guests, while collaborating closely with all hotel departments to deliver a seamless and elevated guest journey. Your leadership will inspire and empower a team of 20+ ambassadors to consistently uphold the highest standards of sophistication, personalised care and operational excellence.
Beyond the guest experience, you will take ownership of the department’s operational and commercial performance, supporting areas such as budgeting, stock control, payroll, forecasting, reporting and resource management. You will lead the training, coaching and development of your team, foster a culture of accountability and excellence, and use guest feedback and performance insights to continually elevate Club Millésime. This is an opportunity to lead with poise, creativity and heart, ensuring every ambassador feels empowered and every guest feels truly valued.
About You
You bring a minimum of two years’ experience in a Front Office, Guest Experience, Club Lounge or Food & Beverage leadership role, ideally within a luxury or five-star hospitality environment. A true ambassador of the Sofitel brand, you lead with confidence, elegance and authenticity, consistently reflecting the sophistication and refinement of French hospitality in everything you do.
With impeccable presentation and communication skills, you are confident engaging with executive, VIP and high-profile guests, anticipating their needs and delivering service that is both intuitive and elevated. Your attention to detail is second to none, and you take genuine ownership of the guest experience, ensuring every interaction is thoughtfully curated and every operational detail is seamlessly executed.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for […]
Company Description We are looking for charismatic Barback to be part of our team for The Hoxton, Holborn The Hoxton, Holborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife […]
Company Description Who are we? At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. […]
Company Description The Hoxton is coming to Hamburg! The Hoxton’s second hotel in Germany is set to open in Hamburg, a city of stunning architecture criss-crossed by hundreds of canals and home to parks, cultural venues and a bustling gastronomic scene. Set as part of the exciting Alter Wall redevelopment project, The Hoxton, Hamburg […]
