Cluster General Manager

Oaks Hotels, Resorts & Suites are looking for a Cluster General Manager to lead multiple teams across a portfolio of properties, including Cairns, Townsville and Port Douglas.

In this pivotal role, you will bring strategic vision, operational expertise, and a people-first mindset to drive commercial success and deliver exceptional guest experiences. The ideal candidate will have a strong background in Senior Hotel Management and will lead by example and empower their teams to achieve success.

Key Responsibilities Include: 

• Oversee day-to-day profitability, presentation and operations of multiple properties
• Play a crucial role in coaching, developing and managing the property teams to achieve their highest potential
• Analyse data to drive revenue, improve RevPAR, and reduce operational costs
• Maintain accountability for the overall efficiency and performance of the properties
• Manage body corporate and guest relations while maintaining compliance with brand, safety, and sustainability standards

To be successful in this role you will have:

• Extensive experience in multi-property or senior hotel management
• Demonstrated financial acumen, with a strong focus on driving revenue
• Strategic business acumen and commercial reality
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• Demonstrated achievement in recruiting, driving and supporting teams to ensure a high performing team culture including an extensive portfolio in successful coaching and development
• Passion for innovation, operational excellence, and guest satisfaction
• Clear and confident communication, both written and verbal
• Committed to continuous improvement and adaptable in a fast-paced environment

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Competitive Compensation: A highly competitive, negotiable remuneration package tailored to your experience and expertise.
• Career Development: Comprehensive professional induction and ongoing training to fuel your career progression, plus potential financial support for education aligned with Minor Hotels’ business needs (eligibility applies).
• Exclusive Discounts:
  • 50% off accommodation at all Minor Hotels brands across Australasia, with a 20% discount for friends and family.
  • Discounts on international accommodation, food and beverage outlets worldwide.
  • Savings and cashback at over 400 popular retailers in Australia and New Zealand
  • Discounts on entertainment and experiences.
  • Discounted furniture purchases to enhance your personal space.
  • NIB insurance discounts for added financial security.
• Leave Benefits: Generous paid leave, including parental leave and birthday leave.
• Wellbeing and Support:
  • Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
  • Exclusive benefits at Elysia Wellness Retreat, including accommodation, dining, wellness activities, spa treatments, and one-on-one wellness consultations.

https://jobs.smartrecruiters.com/MinorInternational/744000072153905-cluster-general-manager?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8