Communications Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Communications Agent

JOB DESCRIPTION

A Telephone Operator is responsible for answering and responding to internal and external calls in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Telephone Operator, you would be responsible for answering and responding to internal and external calls in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
  • Provide information and demonstrate knowledge of all hotel facilities and services
  • Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
  • Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
  • Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Restaurant Sales Coordinator

Job for: Locals

The Diplomat Beach Resort, Curio by Hilton is looking for their next Restaurant Sales Coordinator. This oceanfront destination redefines coastal luxury with 1,000 elegantly appointed guest rooms and suites, each designed to capture the essence of Florida’s vibrant sunrise and sunset. Boasting over 210,000 square feet of flexible indoor and outdoor meeting space—including a dedicated convention center—the […]

United States

Complex Sales Manager

Job for: Locals

JOB DESCRIPTION The beautiful Hilton Orlando Lake Buena Vista and Hilton Orlando Buena Vista Palace are seeking a Complex Sales Manager to join their commercial services team! These 800+ and 1000+ room properties offer 90,265sq. ft. and 118,082sq. ft. of meeting space respectively and are adjacent to Disney Springs®. In this role, you will report to the Director of Sales, […]

United States

Sales Executive

Job for: Locals

A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. What will I be doing? As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the […]

Mexico

Director of Marketing

Job for: Locals

Pullman & Mercure Brisbane King George Square is a lively twin-tower hotel with 438 rooms, offering a welcoming retreat for leisure and business travellers alike and a hub of activity with its outward-facing venues. Perfectly positioned in the heart of Brisbane CBD, opposite King George Square and City Hall, the hotel features some of Brisbane’s […]

Australia

Social Media & Digital Content Manager

Job for: Locals

Company Description   We are looking for an ambitious Social Media & Digital Content Manager to join the Americas brand team at Ennismore. Based in New York or Cancun, Mexico and dual reporting to the VP of Brand Marketing for North America and the VP of Brand Marketing for LATAM & Caribbean, this is an exciting role that will focus on managing and executing the social media, editorial content strategy and day to day running of […]

United States

Add Your Heading Text Here