Director of Communications and Partnerships

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Fairmont Chateau Lake Louise is seeking a visionary Director of Communications & Partnerships to elevate and amplify the hotel’s global positioning as a leader in luxury hospitality and transformative wellness, following a $130M resort transformation and recent unveiling of a world-class thermal bathing destination, Basin Glacial Waters. This role is responsible for shaping the property’s guest appeal, voice and reputation through innovative cross-channel communications, proactive brand storytelling, experiential activations, and meaningful partnerships that resonate with discerning travelers and media alike.

The ideal candidate is a sophisticated communicator and connector who understands the nuances of luxury branding, cultural relevance, and modern media landscapes. They will drive awareness, inspire aspiration, and create enduring emotional connections between our brand and our guests.

Under the leadership of the General Manager and Director of Sales & Marketing, and with strong alignment with the Fairmont Hotels & Resorts Corporate office, and Regional Director of Public Relations, the key responsibilities of this role are as follows:

Public Relations & Brand Communications

• Develop and execute a comprehensive PR strategy that enhances the property’s reputation locally, regionally, and globally, supporting the hotel’s master strategic plan
• Generate proactive PR-driven programming to secure increased destination / hotel awareness and add meaning and differentiation to Fairmont Chateau Lake Louise’s diverse offering and array of guest experiences
• Provide PR amplification for all on-property special event activations, including execution of relevant media launches
• Be the author and champion of both external and internal messaging, ensuring consistency of brand voice across platforms and departments
• Cultivate strong relationships with top-tier media, influencers, and thought leaders across luxury, travel, design, outdoor culinary, and wellness verticals.
• Secure high-impact media coverage, brand features, and exclusive storytelling opportunities in premium publications and digital platforms.
• Oversee the creation and distribution of press materials, media kits, resort updates, and thought leadership content that reflect the property’s distinct voice and positioning.
• Manage press visits, interviews, and media experiences with an emphasis on curating unique, newsworthy narratives.
• Work closely with regional PR counterparts and regional digital marketing/sales teams to share best practices, promote Canada’s Western Mountain Collection, and ensure the resort is leveraged at every opportunity
• Pursue key influential awards and execute nominations accordinglyhttps://careers.accor.com/global/en/job/director-of-communications-and-partnerships-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-76276