Director of Food and Beverage

JOB DESCRIPTION

Waldorf Astoria is looking for Director of Food & Beverage to oversee this gorgeous Atlanta property!

Located in one of Atlanta’s most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining. 

As a Director of Food & Beverage, you would plan, direct and organize the activities of the Food & Beverage division to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plan and direct the functions of administration and planning of the Food & Beverage division to meet the daily needs of the operation. Implement effective controls of food, beverage and labor costs. Ensure compliance with health, safety, sanitation and alcohol awareness standards. Help ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interview, train, supervise, counsel, schedule and evaluate staff.

The Director of Food & Beverage reports directly to the General Manager.

• Participates in the formulation of strategic business plans for the hotel.
• Oversees daily operations of the Food & Beverage division.
• Closely monitors the daily, weekly and monthly financial performance of all outlets providing solutions to improve problem areas and assisting in implementing corrective measure.
• Provides monthly forecast of all Food & Beverage revenues and expenses.
• Participates in the preparation of the annual budget and marketing plan, taking ownership for the Food & Beverage Division sections.
• Preparation of Food & Beverage Annual Capex plan and management of Capex projects and expenditure.
• Establish monthly reporting system to monitor; KPIs, operational expenses, project updates, Stay Experience activities and other related tasks.
• Handles all guest complaints expeditiously to complete resolution.
• Complete ownership for the ongoing training requirements in the Food & Beverage division.
• https://jobs.hilton.com/apac/en/job/HOT0C2TR/Director-of-Food-and-Beverage-Waldorf-Astoria-Atlanta-Buckhead