Director of Food & Drink

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60^th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

BENEFITS

• Competitive salary & bonus
• 28 days paid holiday increasing with service
• Exclusive high-street discounts through Perks at Work portal
• Industry-leading Team Member discounts on hotel stays for you, your family and friends
• Access to leadership and development programmes through Hilton University
• Worldwide career opportunities and wellbeing programmes to help you thrive in the workplace
• Reward programmes, incentives and team member recognition, as well as long service awards
• 50% off in Hilton restaurants and bars (subject to individual outlets)
• Refer a Friend Scheme
• Opportunities to be recognised for being awesome and doing a great job
• Free meals on shift

JOB OVERVIEW

The Director of F&D is responsible for the successful management and commercial performance of all F&D and partnerships in the hotel.  This is a key role in the hotel leadership team.

• Are you passionate about operating market-leading restaurants and bars?
• Do you enjoy delivering world class conference and events?
• Do you know what it takes to inspire your team to create exceptional customer experiences every time?
• Are you a pioneer in F&D trends, social media and marketing?
• As a leader, are you supportive and inclusive?
• If so, the Director of F&D role is tailor-made for you!

KEY RESPONSIBILITIES

As Director of F&D, your key responsibilities will be:

1. Commercial Performance

• Develop the F&D Operations business plan, considering market strategy, financial targets and business volumes, as well as customer and team member experience.
• Partner with the Commercial team to develop and execute powerful F&D sales, marketing and social media plans.
• Manage F&D key partnerships to develop and maintain successful stakeholder relations.
• Manage the F&D venue operations and F&D marketing budget and forecast to support the achievement of the hotel’s commercial goals.
• Manage one of London’s largest and most prestigious meeting and event hotels.
• Review departmental results – including sales, costs, profit margins, covers, guest satisfaction – and take action with the F&D
• https://jobs.hilton.com/apac/en/job/HOT0BR20/Director-of-Food-Drink