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• Ensure a positive representation of image of the organization to the general public, clients, shareholders and the community.
• Oversee the preparation and dissemination of press releases and articles and coordinate media events.
• Responsible for the writing, editing and publishing of organizational publications.
• Establish and maintain effective working relationships with all the stakeholders of the organization.
• To develop and organize promotional activities; coordinate with departments concerned; prepare and issue media releases; invite VIPs and media to promotional activities.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
• To plan, direct, control, coordinate and participate in all Public Relations activities.
• Oversee the content, production, and distribution of promotional printed materials including brochures and flyers.
• Develop and oversee the delivery of all publications, press and media communications, calendars, special promotions, and general public information on activities and events.
• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that self has been trained for all safety provisions.
• Ensure that all personnel are kept well informed of department’s objectives and policies.
• Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
• Identify optimal, cost effective use of the resources and educate the team on the same.
• Prepare the budget for the department & ensure to abide by it.
• Prepare promotional media releases for the organization.
• Ensure to prepare brochures, monthly newsletter and other promotional materials.
• https://careers.accor.com/global/en/job/director-of-marketing-and-communications-in-novotel-kolkata-hotel-and-residences-kolkata-india-jid-95391