Lead the Heart of the Guest Experience at Fiji’s Newest World-Class Resort
Crowne Plaza Fiji Nadi Bay Resort & Spa is searching for an accomplished and forward-thinking Director of Rooms to join our leadership team. This is a pivotal position within our Executive Committee, responsible for shaping the complete guest experience and driving operational excellence across the Rooms Division.
As one of Fiji’s newest and most exciting hospitality destinations under the IHG global umbrella, we are committed to delivering warm Fijian hospitality blended with the internationally recognised Crowne Plaza standards with 324 rooms. We’re looking for a dynamic leader who can elevate our service delivery, inspire our teams, and set new standards for guest satisfaction.
About the Role
The Director of Rooms oversees the strategic and operational performance of the Front Office, Housekeeping, Reservations, Security, and Leisure departments. In this role, you will ensure seamless coordination across all guest touchpoints—from the moment they arrive to the moment they depart.
You will be expected to lead with clarity, professionalism, and passion; enhance operational systems; and drive both service excellence and profitability. This role is ideal for a highly engaging leader who thrives in fast-paced environments and has proven experience in premium hotels or resorts.
The Director of Rooms oversees the strategic and operational performance of the Front Office, Housekeeping, Reservations, Security, and Leisure departments. In this role, you will ensure seamless coordination across all guest touchpoints—from the moment they arrive to the moment they depart.
You will be expected to lead with clarity, professionalism, and passion; enhance operational systems; and drive both service excellence and profitability. This role is ideal for a highly engaging leader who thrives in fast-paced environments and has proven experience in premium hotels or resorts.
Key Responsibilities
Operational Leadership & Excellence
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining […]
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining […]
Company Description Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, […]
