Director of Sales & Marketing

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.  We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To: General Manager

General Purpose:

Responsible for maximizing property revenues while maintaining excellent customer service for both internal and external customers.
Efforts will include but not be limited to, hiring, training and management of sales team, analysis and reporting of sales metrics, management of advertising, outreach, and public relations efforts for all market segments in addition to direct sales activities.
Specific Responsibilities:

• Directly responsible for the achievement of hotel revenues including Rooms and Banquet & Catering Departments.
• Maintain an ongoing awareness of future room night bookings, including group & catering pace and develop/execute a hands-on game plan to increase topline opportunities.
• Develop and execute corporate negotiated transient account strategies including building and maintaining strong relationships and ensuring production of signed accounts.
• Responsible for the development and execution of integrated sales & marketing plans that support revenue objectives through direct sales, advertising, digital marketing, social media, property level publicity and promotional events.
• Analyze hotels’ demand segments, sources of business, and primary competition for each, and guide property team in managing pricing and inventory to maximize revenues and profits.
• Continually analyze market trends and direct team accordingly to obtain objectives.
• Directly responsible for building & maintaining relationships with key accounts.
• Ensure the timely preparation of weekly, monthly, and quarterly reports such as Pace & Productivity Reports, Sales Strategy/Action Plan Reports, Initiative Tracking Reports, Monthly Executive Summary, etc.
• Produce annual Budget and monthly Forecast in conjunction with the Area Revenue Director, General Manager, and property Controller.
• Oversee the development of an annual Strategic Sales & Marketing
• https://careers.accor.com/global/en/job/director-of-sales-and-marketing-in-21c-museum-hotel-durham-durham-united-states-jid-65043