Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Duty Manager

Company Description

 

Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

 

Job Description

 

Who we are looking for?

We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company’s amazing future growth and development opportunities. Someone who loves working as part of a team, who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

What Will You Do?

  • Coaches, counsels and disciplines team members providing constructive feedback to enhance performance.
  • Maintain complete knowledge at all times of:
  • All hotel features/facilities/services, hours of operation.
  • All room types, numbers, layout, decor, appointments and location.
  • All room rates, special packages and promotions.
  • Daily house counts and expected arrivals/departures/VIP’s.
  • Room availability status for any given day.
  • Scheduled in-house group activities, locations and times.
  • All hotel and departmental policies and procedures/ LQA and Forbes Standards.
  • When on Overnight Shift, proceeds Night Audit, prepares and save/send all necessary reports as requested, checks and searches arrivals’ profiles and input in Opera, and prepares Mondrian Hotel News for all departments.
  • Monitor check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process guests efficiently.
  • Maintain positive guest relations at all times.
  • https://careers.accor.com/global/en/job/duty-manager-in-raffles-jaipur-jaipur-india-jid-55225

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Operations Supervisor

Job for: Locals

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, […]

Mexico

Duty Manager

Job for: Locals

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for overseeing the hotel’s daily operations, ensuring that all departments work together seamlessly to deliver outstanding guest service. Your leadership […]

Malaysia

Guest Service Agent

Job for: Locals

Here’s what you’ll do during a typical day: Deliver a warm welcome:  Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out:  Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately […]

Malaysia

Duty Manager

Job for: Locals

Here’s what you’ll do during a typical day: Oversee daily shift operations and ensure service standards are consistently maintained. Handle guest feedback, requests and service recovery promptly and professionally. Represent hotel management when required and make sound operational decisions during the shift. Coordinate closely with Rooms Division and the wider hotel operations team to ensure […]

Singapore

RECEPTIONIST

Job for: Locals

Company Description Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury experience in the […]

Panama