JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Property Operations and Guest Relations Needs
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Sends copy of MOD report to all departments on a daily basis.
• Strives to improve service performance.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description de l’entreprise A deux pas de la Tour Eiffel et du Trocadéro, le Mercure Paris Centre Tour Eiffel est un hôtel 4 étoiles à découvrir en plein cœur de Paris. L’hôtel dispose de 405 chambres mêlant confort et modernité. L’hôtel dispose d’un Bar Lounge, d’un restaurant avec une belle terrasse, appelé Le Jardin, […]
Company Description Pullman Adelaide is a premium 5-star hotel in the heart of Adelaide’s CBD, proudly part of the Accor network since 2017. Featuring 308 contemporary guestrooms, a vibrant restaurant and bar, and state-of-the-art meeting and event spaces, Pullman Adelaide is committed to delivering exceptional guest experiences and redefining upscale hospitality in South Australia. […]
Description de l’entreprise À propos de Fairmont Taghazout Bay Niché entre l’océan Atlantique et les montagnes de l’Atlas, le Fairmont Taghazout Bay est un resort 5 étoiles d’exception où le luxe contemporain rencontre la richesse de la culture marocaine. Ouvert en 2021, l’établissement offre à ses clients une expérience unique à travers son cadre […]
Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to […]
Description de l’entreprise Leader sur le marché des aparthotels. En tout, ce sont près de 130 aparthotels qui ont vu le jour à travers 16 pays : Brésil, Maroc, Europe, Moyen Orient… A l’horizon 2027, notre ambition est de doubler notre présence à l’international et de faire de nos équipes le moteur de cette croissance. Le voyage […]
