Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

Share

Facebook
Twitter
LinkedIn

Duty Manager

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Minor Hotels is thrilled to announce Queens Wharf Residences is now open, and we are searching for an enthusiastic and skilled Duty Manager to join our team on a full-time basis. This is an incredible opportunity for a customer service expert to play a key role in the launch of our stunning new property in Brisbane and contribute to an exciting chapter for Minor Hotels.

Key Responsibilities Include:

  • Lead and inspire the front office team to deliver outstanding guest experiences, ensuring each guest is welcomed with warmth and professionalism.
  • Serve as a role model, sharing your expertise and driving the team to consistently uphold the highest standards of service excellence.
  • Oversee the execution of daily tasks, ensuring they are completed with precision and efficiency.
  • Manage guest arrivals and departures seamlessly, delivering a smooth and memorable check-in/check-out experience.
  • Proactively address and resolve guest concerns with professionalism, ensuring a lasting impression of exceptional service.

Qualifications

To be successful in this role, you will possess the following qualifications and attributes:

  • Proven experience in a supervisory role within a hotel front office environment, demonstrating strong leadership and team management capabilities.
  • Extensive background in the hospitality industry, ideally within a hotel or resort setting, with a thorough understanding of guest service standards and operations.
  • Exceptional customer service skills, with the ability to maintain a consistently positive and professional demeanor, even in high-pressure situations.
  • Strong time management skills, with the ability to prioritise tasks efficiently and ensure timely completion of duties.
  • Impeccable professional presentation, reflecting the high standards of the organisation.
  • Flexibility to work weekends and adjust to varying schedules, as required by the operational needs of the business.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

https://jobs.smartrecruiters.com/MinorInternational/744000092212406-duty-manager?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Bellperson

Job for: Locals

JOB DESCRIPTION Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the highly anticipated billion-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California. Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 […]

United States

Bellboys

Job for: Locals
Mexico

Director of Rooms

Job for: Locals & Expats

Company Description Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, […]

Laos

Reservations Manager

Job for: Locals

  Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers […]

India

Loyalty Performance Executive

Job for: Locals & Expats

Job Description This role supports the operational excellence of the Minor DISCOVERY program by managing performance reporting, training coordination, and campaign execution. The position ensures smooth cross-functional collaboration and maintains high standards across loyalty and partnership activities. Key Responsibilities Performance Monitoring: Prepare and analyze monthly performance reporting and quarterly performance audits across hotel properties. Support […]

Thailand

Add Your Heading Text Here