With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role efficiently coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.
What will I be doing?
As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:
• Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
• Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.
• Monitor lobby traffic and assign team members as required.
• Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests. https://jobs.hilton.com/apac/en/job/HOT0CJQ1/Duty-Manager-Assistant-Head-of-Department-Hilton-Nagoya-%E3%83%87%E3%83%A5%E3%83%BC%E3%83%86%E3%82%A3%E3%83%BC%E3%83%9E%E3%83%8D%E3%83%BC%E3%82%B8%E3%83%A3%E3%83%BC-%E3%83%92%E3%83%AB%E3%83%88%E3%83%B3%E5%90%8D%E5%8F%A4%E5%B1%8B
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description de l’entreprise Fondé en 2008 par Serge Trigano et ses fils Jérémie et Benjamin (co-fondateur du Club Med), Mama Shelter est un créateur de lieux de vie et metteur en scène au quotidien ! Ce sont des lieux atypiques, dans lesquels chacun se sent chez soi, des lieux issus d’un métissage d’influences, de […]
Oversee the hotel operations for the day or night shift to ensure guest service standards are met and that hotel assets are secured and protected. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. […]
Accor Hospitality Services is pioneering the transformation of tomorrow’s world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor’s vision of an augmented hospitality experience transcends the confines of our hotels, taking root within our HEARTIST culture and team ethos. This vision draws […]
Apply Shortlist Nestled in an enviable spot within Surfers Paradise, BreakFree Acapulco located within walking distance of the light rail is made up of self-contained one and two bedroom apartments and offers a range of onsite facilities including gym, tennis court, BBQ area and two heated pools and spas. When you are off the clock, the Gold […]
• Responsible for ongoing communication of pertinence using the logbook provided to other shifts. • Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments. • To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner. • […]
