JO&JOE is a brand created in 2017. Our ‘open houses’ combine the comfort of a hotel with the friendliness of a youth hostel. Caring, colourful, open living spaces. Ideally located in international cities, our hostels offer an experience for travellers AND locals (rooftops, restaurants, bars, events, designer rooms at affordable prices). Each JO&JOE is unique, with a community rooted in neighbourhood life. We believe that travelling is not about affordability, but about being open-minded and wanting to meet new people. We’re just waiting for you.
JO&JOE is opening its new hostel in Auckland! And is looking for its next Front Office Duty Manager.
Come and write a page in the history of JO&JOE, by being part of the opening team! The Duty Manager will ensure our guests are warmly welcomed, smoothly and quickly, withing our Open House.
Why you?
None of these missions will scare you:
Mission 1: Welcome and assist each guest with personalised attention, from check-in to check-out. 👋
Mission 2: Supervise and coach the reception team 📋 to ensure smooth and impeccable service.
Mission 3: Manage the cash registers, verify accounts, and ensure proper handling of payments. 💰
Mission 4: Handle guest requests and complaints professionally and responsively. 🎯
Mission 5: Actively promote the hotel’s services 🛍️: shop, restaurant, events… it all passes through your hands.
Mission 6: Ensure communication between the team and management 🔄 by reporting all essential information.
Mission 7: Be the ‘yes’ person, no challenge is too big or small. 🤝
Mission 8: Be the guarantor of a flawless customer experience ✨ at all times of the day.
Because you’ve got it in you:
YOUR LITTLE EXTRAS ARE:
We’re sure you know the song:
JO&JOE Benefits:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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