Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Duty Manager

Company Description

 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

 

Job Description

 

  • Oversee and coordinate all aspects of hotel operations during assigned shifts
  • Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs
  • Manage and motivate team members to maintain high performance standards
  • Handle guest complaints and concerns professionally and efficiently
  • Coordinate with various departments to ensure seamless communication and service delivery
  • Implement and enforce hotel policies, procedures, and safety regulations
  • Monitor and maintain cleanliness and presentation standards throughout the property
  • Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests
  • Conduct regular inspections of public areas and guest rooms to maintain quality standards
  • Assist in training and developing staff to enhance their skills and knowledge
  • Handle emergency situations and make critical decisions when necessary
  • Prepare and submit daily reports on hotel operations and guest feedback
  • Collaborate with other managers to improve overall hotel performance and guest satisfaction

 

Qualifications

 

  • Diploma or Bachelor’s degree in Hospitality Management or related field
  • Minimum of 5 years of experience in the hospitality industry, with at least 2 years in a management role
  • Proven track record of delivering exceptional customer service and managing guest relations
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel property management systems and Microsoft Office suite
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Strong problem-solving skills and ability to make quick, effective decisions
  • Detail-oriented with excellent organizational and multitasking abilities
  • https://careers.accor.com/global/en/job/duty-manager-in-sofitel-jabal-omar-makkah-makkah-saudi-arabia-jid-105551

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Receptionist

Job for: Locals & Expats

Company Description   SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the […]

United Arab Emirates

Réceptionniste

Job for: Locals

Description de l’entreprise   Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d’évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer […]

France

Reservation Executive

Job for: Locals

Company Description   Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, […]

India

Guest Services Agent

Job for: Locals

Company Description   We are looking for Guest Services Agent to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage […]

United States

Guest Services Manager

Job for: Locals

Company Description   The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value […]

Ireland